Little Caesars offers fans a look into the future of customer service by unveiling the new Reserve-N-Ready self-service mobile pick-up system.
The Reserve-N-Ready service – a new high-tech twist on a pizza vending machine – features a device called the Pizza Portal – something the brand calls the “first heated, self-service mobile order pick-up station in the quick service restaurant industry.”
The service allows anyone to skip the line by pre-paying for any pizza via Little Caesars mobile app and picking up the order directly from the in-store Pizza Portal using a provided 3-digit pin or QR code that opens a secured compartment containing the hot pizza.
The new Reserve-N-Ready system is scheduled to rollout nationwide in 2018, but you can find the Pizza Portal at select locations now during the current test phase, which the brand plans to expand into other markets later this year.
Little Caesars partnered with Apex Supply Chain Technologies to develop the Pizza Portal’s proprietary technology.
Image – Little Caesars